The following steps will help you reset your Microsoft password.
Password Reset
- Go to Microsoft Sign in page.
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Click on Forgot my password.
- Enter the User ID and the characters displayed on the screen, then click on Next.
- Choose a contact method to receive a verification code.
For this example, an alternate email address was used to receive the verification code.
- Retrieve the verification code sent from Microsoft through the chosen contact method.
- Enter the verification code in the text field and click on Next.
- Create and enter the new password in the Enter new password text field. Enter the new password again to Confirm new password.
- Click on Finish.
- Go to the Sign in page and login using the new password.